Refund Policy
Damages and Issues
Please inspect your order carefully upon arrival. If you notice any issues like defects, damage, or incorrect items, please reach out to us promptly at info.khaamkhayal@gmail.com. We’ll work quickly to resolve the issue and ensure your satisfaction. For damaged products, please include a photo or video with your message to help us expedite the process. Your cooperation is greatly appreciated!
Exchange and Return
We appreciate your understanding that we cannot accept returns or exchanges due to a change of mind. However, we will gladly refund or exchange a product if:
– It is faulty or broken.
– The received product is different from the ordered one.
Please note that refunds or exchanges are only processed under these circumstances. Thank you for your cooperation and understanding of our return policy.
Refund
After we receive and inspect your returned item, we’ll notify you of the refund approval or denial. If approved, your refund will be processed automatically within 10 business days. If you haven’t received your refund after 15 business days from approval, please reach out to us at info.khaamkhayal@gmail.com and we’ll be happy to assist you further.
